FAQ’s about the villa

The villa has three King Bed Bures – each room can sleep one extra on a roll-away bed and the Garden Villa has the option of two single beds or they can be made into a second king bed.  In total the villa sleeps 10 plus one porta cot

Yes, all bedrooms and the main living room have air conditioners and ceiling fans.

Villa Tinikatolu is approximately a 2.5hour drive from Nadi Airport or a 1hour drive from Suva.  Airport transfers by road are included in your stay. Transfer by air from Nadi Airport to a local airstrip 3-minutes away can be arranged for an additional cost.

Some guests do like to rent their own vehicles and there is plenty of parking available at the villa.  Fiji roads are easy to navigate but please keep in mind it is left-hand drive on the road. There is just one main road that circles around the whole Island of Vitu Levu.

Yes, the villa is covered by the security staff at Nanuku resort and there is a security gate at the entrance.  The villa also has a discrete external security system that is monitored by the gate staff. This can be turned off at your request. Additionally, there is staff at the villa all day.  There is also a safe for valuables.

If you choose the dining package the chef will prepare full top end resort class fare and can cater for all dietary requirements.  The menu is flexible and can be modified for each day to include the options your group would prefer.

An optional extra dining package is available for USD$60 per adult (USD$25 Child <13) covers the cost of all meals, chef and serving staff.

No, the villa staff go home in the evening.  However, we have a guest support agent who is local and can help with any issues that arise.

The villa is completely private and totally yours when you book.

No, all alcohol will need to be provided/purchased by the guest.

All dietary choices can be accommodated.  Once you have begun the booking process you can discuss with the chef any restriction, requirements or preferences you may have.

Yes, the villa is given a daily tidy-up and wipe down as well as a turn-down service in the early evenings.  The staff are trained in infection control and disinfectant is used to maintain hygiene.  If your stay last longer than a week the villa will be thoroughly cleaned/disinfected weekly.  All linen and towels are washed at above 60 degree.  High touch points throughout the villa are regularly cleaned.

The villa has wireless internet throughout.  Usage is included in the daily rate.  Accessibility and download speed can be varied in Fiji due to weather and local conditions.  Please don’t expect to be able to download movies or have lots of devices all connected at once.  Netflix is on the smart TV’s but can be unreliable.

We have filtered water available for your use. 

No, insect coils are burnt in the early evening and all rooms are sprayed (unless you would request not) during the turn down service.

Yes, the main living room has a Sonos system installed.  With the Sonos App on your smart phone you can easily link to the system to play any of your own music stored on your device through the system.

To use the spa please talk to Temeri our grounds keeper and he will organise for it to be ready for the times you would like.  Due to the use of bottle gas for the entire household it cannot be left on continually.

Beach lounges, kayak, snorkles/flippers and pool toys are available. Please talk to Temeri (groundskeeper) if you would like to use something.  You must have suitable experience to use the Hobie-Cat and sea-kayak.

Helpful Tips for Fiji

Ambulance call 911
however please be aware emergency infrastructure is underdeveloped and response times can be slow.

MIOT – Suva International Hospital
Open 24 hours
Amy St, Suva
Phone: +(679) 330 3404

Local Doctor Clinic
Dr Miliana Vadei                
Phone:+(679) 345 692
Mobile: +(679) 997 6592
Shop 10, Arts Village, Pacific Harbour (behind the supermarket)

EMS – Emergency Medical Services 
Below are the details of a private emergency operator in Fiji that you can access at your own cost if you face an emergency

24/7/Emergency Hotline +(679) 7707700

Emergency Action                
1. Stay calm and call
2. Give your name and location
3. State the nature of the emergency
4. Follow instruction

The Fijian Dollar is the basic unit of currency available in denominations of $5, $10, $20, $50 and $100. Coins are 5c, 10c, 20c, 50c, $1 and $2. Normal banking hours are approximately 9:30am to 4:00pm Monday – Friday, and 9:00am to 1:00pm on Saturdays at selected areas. Nadi Airport hosts a 24hour currency exchange service in its arrival concourse, with ATMs located around the country and at larger resorts/hotels.

Tipping in Fiji is not expected.

You’ll find many retail outlets here, suitable for traditional tourist shopping. And if you venture a little further, you’ll discover fruit and vegetable markets, overflowing with produce, curio and handicraft vendors, Indian merchandise and speciality gift stores. It’s here that you might find yourself in a bargaining session over price. It’s all part of the experience, so go ahead and enter into the spirit of it.

The electric current is 240 volts AC 50Hz. Fiji has three-pin power outlets, which are identical to Australia and New Zealand. 

Fiji’s country code +679. Fiji is well serviced by local mobile networks including Vodafone Fiji Limited, Digicel and Inkk Mobile.

A 9% Government Value Added Tax (VAT) is applicable to all goods and services in Fiji.

The Fiji VAT refund scheme allows tourists to claim a refund (subject to certain conditions) of VAT paid on goods purchased in Fiji and taken out of Fiji via Nadi International Airport or Suva Wharf as the final port of departure to a foreign destination.  For terms and condition check out the government site for more information.

Modest dress is essential when away from hotels and resorts, and particularly important when visiting a Fijian Village. Its best to take your shoes off before entering someone’s home.

Fiji is free from malaria, yellow fever and major tropical diseases. There is a doctor in Pacific Harbour whom we recommend if you require. Fiji has government and privately-run hospitals, clinics, surgical centres, dental services and pharmacies. 

Fiji’s relaxed atmosphere is due to its beautiful weather. It is a sunny tropical environment but has its rainy season. May to November range between 19 to 29c and from December to April the temperature ranges between 22 to 33c.